Service mode
Customer Support
AMPCO provides on-site or remote technical support and services, and provides quick service and parts claim within the warranty period.AMPCO set up health records for the equipment , care about the running status of the customer's equipment, and provides warning remind for the maintenance of the equipment.In the near future,AMPCO will establish a 24H service hotline,andonline intelligent monitoring system.
Spare Parts
AMPCO and your local dealer provide the genuine parts, but the non-genuine parts used during the warranty period will cancel the warranty guarantee.The local dealer has established the necessary inventory of spare parts, so that the customer can get the parts quickly and shorten the equipment downtime.AMPCO carry out parts promotion unscheduled every year to our customer, and encourage customers to store necessary parts.
Training
According to different demands, AMPCO undertakes different training subjects for dealers and customer, such as customer operation and maintenance, service engineer's maintenance technology, senior service engineer's troubleshooting, etc.AMPCO plans to hold several service technical seminars every year.
Factory address: No. 618, Ke Gong Road, Fengxian, Shanghai.
Tel: +86 2162207988
Office address: Noble international Center B 601, 908 Xiuwen Road, Minhang, Shanghai.